Cancel AOL

IcallHAX Says:

Oct 19, 2009 - That's not nearly as bad as what I went through with them.I purchased a years worth of aol as a birthday present once. Used a temp CC, told AOL all the details that it was a 1 time payment, etc. 2 years later or so, my buddy cancelled his account. Shortly after that *I* get a collections agency notice in the mail regarding HIS account. Get this, the collection they were after was for payment of the NEXT year (was still 2mo away). It was surprisingly difficult to correct as well. AOL is THICK!

purfectpuff Says:

Oct 21, 2009 - 4:12 a story along the bottom is about a 5 year old girl being killed while trying to catch the school bus. yeah. because this AOL thing is so much more important than that little girl.

imorio Says:

Oct 21, 2009 - Well, first of all it is more important that the AOL abuse gets coverage. Sure its sad that a litle girl dies, but what help is it to anybody if people who didn't knew her know about her death? On the other hand, AOL will get much public presure to better themselves because of this coverage. And lastly, people of all ages die. You cant report on all of them so only special cases get attention. If schoolbuses needed extra safety measures you might have had a point.

MelchezidikGabreil Says:

Oct 21, 2009 - Google what the fuck is wrong with you read the comments now at youtube Jeff Fisher addresses the world part one Do not mess with me ever. Google what the fuck is wrong with you read the comments now at youtube Jeff Fisher addresses the world part one Do not mess with me ever. Google what the fuck is wrong with you read the comments now at youtube Jeff Fisher addresses the world part one Do not mess with me ever.

MrPuraPlata Says:

Oct 22, 2009 - i got like 3/4 months free trying to cancel my account years ago. They wouldn't let me they would rather give me another free month...and when i finally canceled they still wanted to give me a free month i was like man just cancel it damn!!!!

benoniboy Says:

Oct 23, 2009 - It just took me 6.04 minutes to cancel my membership. They must have learned from this video.

MiClLC Says:

Oct 25, 2009 - I never knew myspace had a tele number u had to call to cancel an account lol

MiClLC Says:

Oct 25, 2009 - Ive been TOS'ed off AOHELL more times then i can count. Its a piece of shit service. I had a more enjoyable experience on Prodegy lol thats old school right there

slartyuk Says:

Oct 26, 2009 - I just spent the last 2 months trying to get through to level 2 support after explaining the MTU settings on my router are fucked because of AOL.they make me go through the routine everytime of shutting off everything even after i tell them i have done it all 15 times. they then hang up on me everytime. .

fullmetalhaseo Says:

Oct 26, 2009 - That's why I personally don't use AOL. It sucks, and now if you don't want it, they do this.

Duplication101 Says:

Oct 27, 2009 - No one uses AOL anymore. Today everyone prefers high speed internet.

fudduckz Says:

Oct 29, 2009 - The AOL rep asked if he had high speed, Vincent said he had high-speed internet for years, and hadn't been using his AOL account, but the AOL rep could see that this was not the case. The AOL rep was clearly trying to save an idiot named Vincent from making a huge mistake by canceling his account, thinking he had high-speed when he clearly didn't. Its not like it matters though.. AOL SUCKS! XD

lunatico501 Says:

Oct 29, 2009 - is call retention .....

MoneyLoverism Says:

Oct 31, 2009 - Not to sound like a d-bag, but that's such a sexy name for an ugly man...

bkwrmgirl Says:

Nov 3, 2009 - AOL needs to rethink thier marketing plan. They don't pick thier battles and as a result no one is ever going to recommend them to thier friends espically after this. I also kind of feel sorry for the rep. I mean the higer ups act like this was some random guy doing his own thing, but you know he was just doing what he was trained to do.

steinstop Says:

Nov 3, 2009 - AOL was my first experience to internet. Then Compuserve, then, then, then. Everybody try to make a lot of money. A customers wish? A correct handling of reality, do´nt dream!

IBMaccMartelli Says:

Nov 8, 2009 - AOL is obsolete

IISquikII Says:

Nov 9, 2009 - bkwrmgirl (5 days ago) I agree with Girl said, I feel that the AOL Rep was acting on what the executives higher above him had directed him to do. Still it is a company reputation that is on the line. Bad!

Samartinez14 Says:

Nov 9, 2009 - It is hard to cancel AOL. I feel bad for Vincent.

Paulph04 Says:

Nov 11, 2009 - AOL came top in a list of PC World's 25 worst Tech products of all time. Exactly what they deserve.

handonstyrofoam Says:

Nov 14, 2009 - dillon is a gay mother FUCKER

jasperbob Says:

Nov 15, 2009 - maybe aol beats its employees for each cancellation.

EightPaws4Hoof Says:

Nov 18, 2009 - This is not only AOL call centre staff. I tried to cancel a bank account I never used and somehow got duped into opening another I also didn't want. I actually said 'just send me the info and I'll look at it' but this was apparently acceptance of the contract! I ended up owing them money for standard O/D and admin charges even tho I never actually used the account!

Solyinc Says:

Nov 20, 2009 - Shit.....my internet supplyer is AOL :L omg when i dont want it anymore, i'm fucked :P

AngusNB Says:

Nov 22, 2009 - The AOL Rep was doing what he was hired to do. The department is called "Saves" and their job is to save accounts. I did this job for two months before I quit. It's a horrible job. I can almost guarantee that the employee was not fired. He was doing what he is expected to do. If he had just cancelled the account without spending at least 3 minutes trying to "save" the it he would have been reprimanded. Mr. Ferrari did the right thing. Stay calm and keep repeating that you want to cancel.